Coronavirus Information

The situation with Coronavirus is changing all the time - and there are lots of stories out there offering, sometimes conflicting, advice. We've compiled a list of useful advice and information links below, to help you and your loved ones get the answers you need.

Latest Government and NHS advice: 

You can find all the most up to date, official Government and NHS advice by clicking here.

You can find information about the NHS Test and Trace system by clicking here.

Support for vulnerable people:

Hull City Council now has a dedicated helpline, specifically for making sure the most vulnerable people in our city are getting support. To register with them for support call 01482 300307. You can access different requests for support from online by clicking here. You can download the Council's poster advertising this service, to print out and stick in your window, by clicking here.

If you are worried about relatives or friends in the East Riding, the East Riding Council also has a support line - you can call it on 01482 393919 and find more information by clicking here.

Council information and services:

You can find all the most up to date information on which Hull City Council services are still running by clicking here. For services in the East Riding Council area click here.

Support for businesses and the self employed:

If you run your own business in Hull you may be eligible for a Government grant, which you can apply for through the Council. To find out more you can call 01482 300301 or apply online by clicking here. If you have a business based in the East Riding, you can find more information by clicking here.

You can find more information for businesses directly from the Government department by clicking here. You can also call their business support helpline on 0300 456 3565. There is also support from Small Business Britain here. The Institute of Enterprise and Entrepreneurs Business has a survival toolkit here.

You can also keep up to date on support from the Humber Business Growth Hub here.

The Government has now launched an income support scheme for people who are self employed. You can find all the information about how to find out if you are eligible here.

Volunteering to help others:

Thousands of people across our city are already volunteering their time to help during this crisis. If you are interested in calling members of the public to chat during this time, then you can register with Hull Lib Dems by clicking here or with the NHS Responders by clicking here.

Getting tested for Coronavirus:

You can book an appointment for a Covid19 test in the Humber region testing by clicking here.

Benefits you might be entitled to:

Hull City Council has updated its benefits calculator, to help residents understand what they might be able to claim during the current outbreak. You can make use of this calculator for free by clicking here.

If you have a young family you may qualify for vouchers to help fund healthy essentials. The Healthy Start scheme provides up to £24.80 a month per child aged under one and £12.40 per child aged from one to four, which can be used for fresh or frozen fruit and vegetables, as well as milk and infant formula. Find out more by clicking here.

Support with mental health:

This is a very unusual time for everyone and we hope that you and your loved ones are keeping well. If you are finding the current situation overwhelming, please remember you're not alone. There is lots of information and advice out there on mental health support during the current crisis. Public Health England have put together guidance at their website here.

Listed below are just a few of the mental health charities that are available to offer advice and support:

  • Mind - mental health support - 01482 240 200 or 0300 123 3393 or text 86469 (9am to 6pm Monday to Friday) or online here.
  • Samaritans - support for people experiencing distress or despair - 01482 323 456
  • Rethink Mental Illness - advice and information for people with mental health problems and carers - 0300 500 0927 (9.30am - 4pm Monday to Friday)
  • Saneline - information and support for people with mental health problems and carers - 0300 304 7000 (4.30 - 10.30pm)
  • Shout - text support service supported by expert clinical supervisors - more information here.
  • How Are You Feeling? - information and wellbeing support for children, young people and parents - more information here.

Support for people with learning disabilities:

The Choices and Rights Disability Coaltion are working with Hull City Council to offer more support at this difficult time for people with a learning disability, or other conditions such as Autism or ADHD. You can find more information here.

Support with bereavement:

Marie Curie offers a free bereavement support service. Anyone who is grieving can access up to six telephone sessions with a matched volunteer by calling 0800 090 2309. Further details as well as online information and support is available on their website here. Marie Curie are also running a campaign for a National Day of Reflection - you can find out more and back their campaign here.

Online skills:

The Department for Education have set up a free online "Skills Toolkit" during the Coronavirus lockdown. The site is designed to help people build their digital and numeracy skills, which could be useful for work or future job prospects. You can find all the details here.

Dealing with domestic abuse:

Self-isolation is crucial for saving lives but, sadly, it has become a living hell for some. Domestic violence is on the rise, as thousands are forced to stay home with their abusers. Listed below are some of the places you can go for support:

  • Refuge's 24-hour freephone - 0808 2000 247 or online here
  • Hull Domestic Abuse Partnership - 01482 318 759 or online here.
  • Hull Women's Aid - 01482 446099 or online here.

In an emergency always call 999 - followed by 55 if you are unable to speak out loud. More information can be found here

Beware of scams during the outbreak:

Sadly there has been a rise in the number of scams going on, trying to take advantage of people during the outbreak. You can can read more about spotting scams by clicking here.

Reporting breaches of Covid19 guidance:

There is no doubt that most people are taking the current restrictions seriously. Sadly though a small minority are ignoring them. If you have a concern about a breach of the guidance you can review the steps to consider before contacting the police first, found here.

Sign up to updates on the latest information:

Liberal Democrat councillors across Hull send out regular emails to residents, updating them on local information and support. You can sign up to receive these emails by filling in your details below...

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